Because each order is carefully packed and shipped by hand, I do not accept returns or exchanges unless an item arrives damaged or there is an issue with your order.
If your order arrives damaged, please contact me within 7 days of delivery with:
- Your order number
- Photos of the damaged item
- Photos of the packaging
I'll gladly send a replacement or issue a refund if appropriate.
If your package is lost in transit, please contact me and I'll work with you to find a solution.
Please double-check your shipping address before placing your order. I cannot replace or refund orders shipped to an incorrect address provided at checkout.